Privacy & Data — Read carefully
Fintelex Pvt Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Yaya Agro mobile application (the “App”). By using Yaya Agro, you agree to the practices described in this Privacy Policy.
1. Information We Collect
What we may gatherWhen you use Yaya Agro, we may collect the following types of information:
- Personal Information (provided by you) — Name, email address, phone number, language preference (Sinhala, Tamil, English), and location details (if provided).
- Non-Personal Information (automatically collected) — Device type, operating system, app version, IP address, and usage data (such as pages viewed, features accessed, and session duration).
- Agricultural Data (optional) — Details you provide about your crops, farming practices, or region to personalize content and recommendations.
2. How We Use Your Information
Purpose of processing- Deliver daily agricultural tips, first aid guidance, and other educational content.
- Provide app features, notifications, and language-specific services.
- Improve user experience and app functionality.
- Respond to user inquiries and provide customer support.
- Conduct analytics to enhance our services.
4. Data Security
Protection measuresWe implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or mobile networks is 100% secure.
5. Data Retention
How long we keep dataWe retain your information only for as long as necessary to provide the app’s services and for legitimate business or legal purposes.
6. Your Rights
Manage your data- Access, update, or delete your personal information.
- Withdraw consent to data processing.
- Request a copy of your stored data.
To exercise these rights, please contact us at agro@fintelex.com.
7. Third-Party Links
External sitesThe App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties.
8. Children’s Privacy
Age limitationsYaya Agro is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
9. Updates to this Policy
Policy changesWe may update this Privacy Policy from time to time. Any changes will be posted here with a new "Last Updated" date. Continued use of the App after changes indicates your acceptance.
10. Contact Us
Get in touchIf you have any questions or concerns about this Privacy Policy or your data, please contact us: agro@fintelex.com