Privacy & Data — Read carefully

Fintelex Pvt Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Yaya Agro mobile application (the “App”). By using Yaya Agro, you agree to the practices described in this Privacy Policy.

1. Information We Collect

What we may gather

When you use Yaya Agro, we may collect the following types of information:

  • Personal Information (provided by you) — Name, email address, phone number, language preference (Sinhala, Tamil, English), and location details (if provided).
  • Non-Personal Information (automatically collected) — Device type, operating system, app version, IP address, and usage data (such as pages viewed, features accessed, and session duration).
  • Agricultural Data (optional) — Details you provide about your crops, farming practices, or region to personalize content and recommendations.

2. How We Use Your Information

Purpose of processing
  • Deliver daily agricultural tips, first aid guidance, and other educational content.
  • Provide app features, notifications, and language-specific services.
  • Improve user experience and app functionality.
  • Respond to user inquiries and provide customer support.
  • Conduct analytics to enhance our services.

3. Data Sharing and Disclosure

Who we share with

We respect your privacy and do not sell your personal information. However, we may share limited data:

  • With Service Providers: To help us operate and maintain the app (e.g., cloud hosting, analytics, push notifications).
  • With Content Partners: Such as Sri Lanka Red Cross Society, only for verifying and updating relevant content (no personal user data will be shared).
  • For Legal Compliance: When required by law, regulation, or legal process.

4. Data Security

Protection measures

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or mobile networks is 100% secure.

5. Data Retention

How long we keep data

We retain your information only for as long as necessary to provide the app’s services and for legitimate business or legal purposes.

6. Your Rights

Manage your data
  • Access, update, or delete your personal information.
  • Withdraw consent to data processing.
  • Request a copy of your stored data.

To exercise these rights, please contact us at agro@fintelex.com.

8. Children’s Privacy

Age limitations

Yaya Agro is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

9. Updates to this Policy

Policy changes

We may update this Privacy Policy from time to time. Any changes will be posted here with a new "Last Updated" date. Continued use of the App after changes indicates your acceptance.

10. Contact Us

Get in touch

If you have any questions or concerns about this Privacy Policy or your data, please contact us: agro@fintelex.com